Being a restaurant manager is not an easy job. The frantic pace and the relentless pressure are great challenges for some. To be a successful reasturant manager one must effectively balance between the needs of staff, customers and the business and at the same time solve unforeseen problems and manage unbalanced factors, on a daily...Continue reading
Category: Restaurant Management
Restaurant Customer Relationships: How to Keep Dissatisfied Customers in Your Restaurant?
Writes Panos Tsagarakis You may be a great chef, but being a restaurant owner does not necessarily mean you are a good manager. Because it’s common for customers, even top restaurants, to be unhappy with something, whatever it is, the way you handle it will determine whether they leave satisfied or quite angry. Which, of...Continue reading